Privacy Policy
How M3 Supplies & Services LLC collects, uses, and protects your information — including our text messaging (SMS) program.
Effective date: June 16, 2026
M3 Supplies & Services LLC (“M3,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to information we collect through our website at m3ssllc.com, by phone or email, through our text messaging (SMS) program, and in the course of providing quotes, products, and services to our customers.
Information We Collect
We collect information that you provide to us directly and information generated through your interactions with us, including:
- Contact and business information — such as your name, company or agency, job title, email address, mailing or service address, and phone or mobile number.
- Mobile phone numbers — which you provide when requesting a quote, placing an order, completing a form on our website, or otherwise communicating with us, and which we use to send order- and account-related text messages where you have consented.
- Transaction and request details — such as the products and services you request, quote and purchase order information, and shipping details.
- Website usage information — such as basic technical data (e.g., browser type and pages viewed) collected through standard web logs.
Text Messaging (SMS) Program
M3 offers a text messaging program so we can communicate with customers about their quotes, orders, and order fulfillment.
Consent and Opt-In
You opt in to receive text messages from M3 by providing your mobile number directly to us — for example, when you request a quote, place an order, submit a form on m3ssllc.com, or give it to a member of our team — and agreeing to be contacted by text. Consent to receive text messages is not a condition of any purchase.
Types of Messages and Frequency
Messages are conversational, customer-care communications related to your quotes, orders, and fulfillment (for example, confirming details, answering questions, and sending shipping or delivery status updates). Message frequency varies based on your interactions with us.
Message and Data Rates
Message and data rates may apply, depending on your mobile carrier and plan. M3 does not charge for the messages, but your carrier’s standard rates will apply.
Opt-Out and Help
You can cancel the SMS program at any time by replying STOP to any message. After you reply STOP, we will send a one-time confirmation and will not send further texts unless you opt back in. For help, reply HELP, email sales@m3ssllc.com, or call (813) 444-4830. Carriers are not liable for delayed or undelivered messages.
Your mobile information stays private. No mobile information — including your mobile phone number, text-messaging opt-in, or consent — will be sold, rented, or shared with any third parties or affiliates for their own marketing or promotional purposes. Mobile opt-in data is never shared with third parties for marketing.
How We Use Your Information
We use the information we collect to:
- Prepare quotes and process and fulfill orders;
- Communicate with you about your quotes, orders, and requests, including by text message where you have consented;
- Provide customer service and respond to your inquiries;
- Operate, maintain, and improve our website and services; and
- Comply with our legal, contracting, and regulatory obligations.
How We Share Information
We do not sell your personal information. We may share information only as needed to run our business and serve you, such as with:
- Service providers and suppliers — such as our distributors, carriers, and shipping providers, solely to fulfill your orders and provide our services;
- Government and contracting parties — as required to perform under contracts and respond to solicitations; and
- Legal and safety purposes — when required by law or to protect our rights, customers, or the public.
As stated above, mobile opt-in information and text-messaging consent are never shared with third parties or affiliates for marketing purposes.
Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect the information we hold. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.
Third-Party Links
Our website may link to third-party sites we do not control. This Privacy Policy does not apply to those sites, and we encourage you to review their privacy practices.
Children’s Privacy
Our website and services are intended for businesses and government customers and are not directed to children under 13. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Effective date” above and post the updated policy on this page.
Contact Us
If you have questions about this Privacy Policy or our text messaging program, contact us at:
M3 Supplies & Services LLC
11806 Bruce B Downs Blvd #1277
Tampa, FL 33612
Email: sales@m3ssllc.com
Phone: (813) 444-4830